// resume.log
Bukan resume yang di-polish untuk HR > Siang aku QA Specialist. Malam aku vibe coder yang bina apa je yang terfikir. Ni portfolio dua-dua.
Work Experience — /experience
Ensuring quality and consistency within Financial Crime Surveillance Operations (FCSO) by reviewing case handling accuracy, compliance with policy, and effectiveness of risk mitigation measures.
Responsibilities include QC reviews on alerts and cases, assessing risk-based decisions, documenting findings, and collaborating with global QA peers to maintain consistent quality benchmarks.
Supporting FCSO team in Name Screening activities, ensuring effective risk mitigation through accurate identification of sanctioned entities, PEPs, and adverse media alerts.
Conducted daily name screening using industry tools (Fircosoft, Norkom), escalated and resolved potential matches, and supported process improvements to strengthen screening quality.
Served in the Securing Documentation Unit (SDU) under Retail Banking Operations, handling original security documents related to mortgage loans for Standard Chartered Bank Malaysia customers.
Managed hotline enquiries, investigated missing/untraceable documents, and conducted document verification under 4-eye control process.
Skills — /skill
// financial-crime-compliance
// tools-software